Help
Commercial use
Can I use the artwork commercially?
You may not sell the artwork for profit. You may hang licensed or purchased artwork in a business, print licensed T-shirts for co-workers, and sell licensed T-shirts for a non-profit fundraiser.
T-shirt printing
Can a non-profit organization print the artwork on T-shirts?
Purchase a T-Shirt License of the artwork.
XL Printing
Can I print a large copy of your artwork for my classroom/office/toolshare/shop ?
Purchase an XL-Print License of the artwork.
Image size
Does the PDF file have enough resolution for my use?
The PDF files are constructed with vector graphics that can be scaled to any size without quality loss.
Artwork changes
Can I remove the artists name, or make changes to the artwork?
You may change the size and color of the artwork. Do not remove the artists name, or change the content.
Personal use
Can I print a personal copy of your artwork?
Yes you can print a personal copy. No commercial use is permitted without an appropriate license. No changes are permitted to the artwork. Distribution of derivative versions of the artwork is not allowed.
Sharing
Can I share or cite the artwork?
Yes, please attribute me correctly, “Artwork Title by Aaron Kuehn” or “Artwork Title by @aaronkuehn”. Include a link to the specific artwork page. Share the exact PNG files as they appear on my site without modification. Do not share the PDF files.
PDF files
How do I get the PDF file?
When you order a PDF file, you receive an email with a download link. You can only use this link three times. Use the link to download a local copy of the file.
Gift Order
The order is a gift.
Print orders are not shipped with receipts. T-shirt orders do include a packing slip that shows pricing information.
Sold out
The item I want is sold out, will more be printed?
Limited editions will not be reprinted, open editions may be reprinted. Send an email to be notified when the item is available again.
Shipping
How long does shipping take?
PDF Files are immediately sent via email. Prints are usually shipped weekly. Pre-order prints have specific shipping dates. T-shirts are digitally printed on-demand in two–seven working days, then shipped. An email will be sent with tracking information when your order ships. USA delivery takes about three days, but can be delayed by severe weather or other circumstances. International delivery takes two–six weeks.
Refunds or cancellations
Can I cancel my order, exchange, or get a refund?
If you need to change or modify your order, please let me know right away. Once an order has been sent to print or has shipped I cannot make changes or offer refunds. If your order arrives damaged or doesn't arrive, let me know and I will get a replacement sent out.
International
Can you ship to _____?
Shipping is worldwide.
Packing
How are prints packed?
Prints are rolled in liner paper, and floated inside a high-strength tube. Carefully peel the tape securing the brown liner paper. Do not cut or rip the liner paper, you might damage the print.
Unrolling
How do I unroll the print?
Once you release the liner paper, the print will unroll itself over time. You can use soft weights to speed up the process. You might try back rolling the print using the shipping tube, protecting the front of the print with the liner paper. If you are framing the print, have the framer do the unrolling.
Tattoo
Can I tattoo your art on my _____?
Purchase a PDF-File Download for the flash art, and share a photo of the result.
Privacy
What data do you collect, and how do you use it?
Visits to this site are tracked by Google Analytics, with no advertising. Purchases are placed through Big Cartel, which also uses New Relic analytics. Payments are processed by PayPal or Stripe. Order data is shared with ShipStation, and USPS for delivery. Print-on-demand (T-shirt) order data is shared with Printful. Order data is shared with MailChimp to facilitate follow-up email.